Warranty
30-Day Money-Back Guarantee
ZISA offers a 30-day money-back return policy for appointed CPE samples type
- 1
Apply for a Refund
- 2
Confirmation
- 3
Return Product
- 4
Check Product
- 5
Refund or Exchange
Limited Warranty
Different products have different limited warranty
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Five Years Transmit networks products |
1. The warranty period is calculated from the date of purchase. Products during the warranty period appear artificial damage failure of performance (due to defective materials or workmanship), users with proof of purchase can enjoy free repair / replacement or refund the original purchase price; if there is no certificate, or no other debugging information to determine the final acceptance date of purchase, date of production places authorized warranty. 2. Due to disassemble the internal parts of the product, improper use, maintenance, custody that caused damage, over the warranty period, the certificate does not match the product model.These kinds of situation do not fall within the warranty. |
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Three Years Fiber optical CO products | |
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30 Days Exchange and Return Policy The CPE samples | |
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One Years The CPE items |
3rd-Party Compatible
Perfectly replace the original products, much lower price than original products
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Warranty services
Standard 1-Year Limited Warranty
ZISA supply products are manufactured based on the European Standard.
OUR WARRANTY To You:
ZISA warrants your product to be free from physical defects in material and workmanship for
a period of 1- year from the date of the original retail purchase. If you discover a defect covered by
this warranty, we will repair or replace the product at our option using new or refurbished components.
PRODUCT FAILURES NOT COVERED BY THIS WARRANTY:
This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited
to defects in materials or workmanship and does not cover damage caused by abuse, misuse,unauthorized
modification, lightning or power surge damage, extreme heat or cold and corrosive environments.
The warranty also does not cover the normal wear and tear on covers, cases, housing, connectors and accessories.
The warranty does not apply to any product with a missing, altered, or defaced
serial number.
LIMITS OF LIABILITY:
If these products fail or do not perform as warranted, your sole recourse shall be to repair the product
as described above. We will not be liable to you or anyone else for any damages that result from the
failure of this product. These damages include, but are not limited to, the following: lost profits, lost savings,
lost data, damage to other equipment, and incidental or consequential damages arising from the use of or
inability to use this product. Express or implied warranties are disclaimed. IN NO EVENT WILL ZISACALL
BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE PRICE, NOT TO EXCEED
THE CURRENT LIST PRICE OF THE PRODUCT.
ZISA specifically disclaims all other warranties, expressed or implied, and the user shall deem
the installation or use of this product an acceptance of these terms.
HOW TO OBTAIN SERVICE UNDER THIS WARRANTY:
All product returns by doing one of the following:
- Completing a request on our web site at http://www.zisacom.com
- By sending an e-mail to ：zisa@zisacom.com.cn
- By calling Tel： 86-10-52885062
Half-half shipping charge for repair unit during Warranty time.
Round shipping charge paid by Seller if DOA happened.
